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Smart Device Repairs and Accessories

 wide range × professional service

All our stores offer a wide range of cases and accessories.

We have technicians in store 7 days a week and are fully trained to help you tackle any issues you are having with your smart device.

We are always here to help. 

South City

Phone

(03) 379 4399

EMAIL

southcity@icell.co.nz 

Location

South City Shopping Mall

555 Colombo Street, Christchurch 8011

Hours

Mon-Fri 9am–6pm

Sat 9am–6pm

Sun 10am-5pm

Northlands

Phone

022 0200 925

EMAIL

northlands@icell.co.nz 

Location

Northlands Shopping Mall (Foodcourt)

Papanui, Christchurch 8052

Hours

Mon-Wed 9am–6pm

Thu-Fri 9am–9pm

Sat 9am–6pm

Sun 10am-6pm

 

The Palms

Phone

(03) 421 2671

EMAIL

thepalms@icell.co.nz 

Location

The Palms Shopping Mall

Shirley, Christchurch 8061

Hours

Mon-Wed 9am–6pm

Thu-Fri 9am–9pm

Sat 9am–6pm

Sun 10am-6pm

Kaiapoi

PHONE

(03) 421 6605

EMAIL

kaiapoi@icell.co.nz

LOCATION

Shop 9a, 77 Hilton Street

Kaiapoi 7630

HOURS

Mon-Fri 9:30am–6:30pm

Sat 10am–2pm

Sun- Closed

Please click on the location you booked your repair at an enter your details as requested.  

The requested details are Case Sensitive.

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We've heard your problems and ideas since early 2012. Be it something you can't get hold of from another retailer, something you wish was available, or the common "I had an accident".

We have tried to cater for not just the popular iPhone but also for a range of other popular and semi popular models. We offer a range of solutions for Phones and Tablets. Be it protective or fashionable casing and accessories, even solo requests. If we can get it for you we will (provided you are willing to wait), or at least point you in the right direction.

Occasionally we buy used phones and tablets, broken or in fully working condition. These will often be refurbished or simply tested and sold on. Most items sell quickly but we will post items when available. 

Amongst our teams at The Palms, South City and Northlands we have technicians to fulfil repairs and diagnostics. The diagnostics are available without any repair and even available as a hard or electronic copy for your insurance company. We do many insurance claims and corporate work also.

iCell's 90 Day Warranty on Repairs:
Being amongst the very 1st Independent Companies in New Zealand to offer warranty on repairs.  We try to offer something above our competitors, be it price or service. We are confident with the quality of our work and unlike some, we offer a warranty. No matter how amazing our technicians are, life loves throwing curveballs. If you have any issues with functionality within 90 days of your repair, bring it by and we will try to resolve the issue in a timely manner. Only parts replaced by our technicians are covered.

With great advances in technology over the last 5 years, not to mention what we will see, the more advanced and thinner devices become trying, with certain brands being more complex than others. When repairing devices we may have to make minor cosmetic changes (bend out corners, file sharp edges, etc.). These cosmetic differences are not covered by the warranty. If the housing is severely damaged on a device, we will advise that there is more risk to it breaking again, and may not offer a warranty. This accounts for less that 5% of our repairs. An example would be a severely bent iPhone or Samsung, but the customer dependant on having the screen replaced.

We know all too well that accidents happen. Unfortunately the warranty does not cover accidental damage (that would be an insurance package), if you break the device again, it is not covered by the iCell warranty. The good news is we replace and repair with quality parts, of which the some of our screens are OEM. We will also help protect your device from future accidents by recommending cases and screen protectors. Discounts on accessories available with your repair.

Regularly we find customers with limited understanding of technology they may own. We are here to help and can offer friendly advice and opinions. Please remember, your frustration is not our fault, so being polite to our team will result in a more comfortable environment and generous helping hand from us.

Enjoy your device! And if you don't, tell us why not... Let's see if we can make you enjoy and understand what the world is going crazy about with this technology.

 

 
 
 

Use the form below to send us an email and we will get back to you as soon as possible.

Name *
Name
If you've had your device serviced by us before please type in your IMEI. You can find your devices IMEI by looking under the battery or by typing*#06# into your phone dialer.

Northlands

Phone

022 0200 925

Location

Northlands Shopping Mall

Papanui, Christchurch 8052

The Palms                       South City

Phone                                                        PHONE                

03 421 2671                                                                03 379 4399

Location                                                   LOCATION

The Palms Shopping Mall                                             South City Mall

Shirley, Christchurch 8061                                           555 Colombo St, Christchurch 8011