iCell The Palms
Business Hours
Mon - Wed :
09:00 AM - 06:00 PM
thur - Fri :
09:00 AM - 09:00 PM
Sat:
09:00 AM - 06:00 PM
Sunday :
10:00 AM - 06:00 PM
Find Us On The Map
Contact Us
Customer Reviews
Jarrod Joyce
6/03/2025
Outstanding service and super fast turnaround!
I took my phone in with a cracked screen and it was fixed the same day — looks and works like new. The staff were friendly, professional, and clearly know their stuff. Prices were fair, and they explained everything clearly. Highly recommend Phone Zone Whangarei to anyone needing phone or computer repairs!
I took my phone in with a cracked screen and it was fixed the same day — looks and works like new. The staff were friendly, professional, and clearly know their stuff. Prices were fair, and they explained everything clearly. Highly recommend Phone Zone Whangarei to anyone needing phone or computer repairs!
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Jarrod Joyce
6/03/2025
Outstanding service and super fast turnaround!
I took my phone in with a cracked screen and it was fixed the same day — looks and works like new. The staff were friendly, professional, and clearly know their stuff. Prices were fair, and they explained everything clearly. Highly recommend Phone Zone Whangarei to anyone needing phone or computer repairs!
I took my phone in with a cracked screen and it was fixed the same day — looks and works like new. The staff were friendly, professional, and clearly know their stuff. Prices were fair, and they explained everything clearly. Highly recommend Phone Zone Whangarei to anyone needing phone or computer repairs!
Sarah Eddy
6/03/2025
Excellent service. Replaced the back of my iPhone 13 Pro Max that had been shattered. Unfortunately once I got it back, it kept randomly tuning itself off. Took it back and they fixed it free of charge - now working perfectly. Friendly, helpful, and good value.
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Jess Henderson
5/20/2025
Highly recommend these guys! Unfortunately my phone wasn't repairable, but they worked on it for 2 days and kept trying to be sure. I ended up buying a new phone and went back to these guys to get all my data transferred between the two phones. They also set me up with a screen protector, case and charger as well. Raman was amazing to deal with! Will definitely come back in the future if needed.
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Jess Henderson
5/20/2025
Highly recommend these guys! Unfortunately my phone wasn't repairable, but they worked on it for 2 days and kept trying to be sure. I ended up buying a new phone and went back to these guys to get all my data transferred between the two phones. They also set me up with a screen protector, case and charger as well. Raman was amazing to deal with! Will definitely come back in the future if needed.
Amit Nandi
5/13/2025
I had two old phones—an iPhone 7 and an iPhone 6s Plus—that needed battery replacements. I first went to TechnoFix in Whangarei, where they were able to replace the iPhone 7 battery. However, they told me that my iPhone 6s Plus was no longer working, even though it had been functioning earlier that same morning. I was told the phone's software was likely gone and that it couldn't be fixed.
I then took the same phone to Phone Zone, just down the street in Whangarei CBD. They asked me to wait for 30 minutes, and not only did they fix the phone, but they also replaced the battery and charged me only for the battery replacement.
Based on this experience, I would highly recommend Phone Zone over TechnoFix for phone repairs. They were fast, efficient, and honest.
I then took the same phone to Phone Zone, just down the street in Whangarei CBD. They asked me to wait for 30 minutes, and not only did they fix the phone, but they also replaced the battery and charged me only for the battery replacement.
Based on this experience, I would highly recommend Phone Zone over TechnoFix for phone repairs. They were fast, efficient, and honest.
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Amit Nandi
5/13/2025
I had two old phones—an iPhone 7 and an iPhone 6s Plus—that needed battery replacements. I first went to TechnoFix in Whangarei, where they were able to replace the iPhone 7 battery. However, they told me that my iPhone 6s Plus was no longer working, even though it had been functioning earlier that same morning. I was told the phone's software was likely gone and that it couldn't be fixed.
I then took the same phone to Phone Zone, just down the street in Whangarei CBD. They asked me to wait for 30 minutes, and not only did they fix the phone, but they also replaced the battery and charged me only for the battery replacement.
Based on this experience, I would highly recommend Phone Zone over TechnoFix for phone repairs. They were fast, efficient, and honest.
I then took the same phone to Phone Zone, just down the street in Whangarei CBD. They asked me to wait for 30 minutes, and not only did they fix the phone, but they also replaced the battery and charged me only for the battery replacement.
Based on this experience, I would highly recommend Phone Zone over TechnoFix for phone repairs. They were fast, efficient, and honest.
Turanshu Garg
5/09/2025
Took my PS5 to Phone Zone Whangārei after it started overheating and randomly shutting down. The team was awesome—super helpful and knew exactly what the problem was. They cleaned it out, replaced the thermal paste, and had it running like new in no time. Great communication, fair pricing, and fast turnaround. Definitely recommend them for console repairs!
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Turanshu Garg
5/09/2025
Took my PS5 to Phone Zone Whangārei after it started overheating and randomly shutting down. The team was awesome—super helpful and knew exactly what the problem was. They cleaned it out, replaced the thermal paste, and had it running like new in no time. Great communication, fair pricing, and fast turnaround. Definitely recommend them for console repairs!
Turanshu Garg
5/09/2025
Excellent service! I recently visited Phone Zone Whangārei and was really impressed by how fast and efficient the team was. They diagnosed the issue with my phone quickly and had it repaired the same day. The staff were friendly, knowledgeable, and explained everything clearly. Fair pricing too. Highly recommend if you need reliable phone repairs or accessories in Whangārei!
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Turanshu Garg
5/09/2025
Excellent service! I recently visited Phone Zone Whangārei and was really impressed by how fast and efficient the team was. They diagnosed the issue with my phone quickly and had it repaired the same day. The staff were friendly, knowledgeable, and explained everything clearly. Fair pricing too. Highly recommend if you need reliable phone repairs or accessories in Whangārei!
Amy Mehrtens
5/09/2025
Super impressed with these guys. I destroyed my phone screen, and was expecting for them to have send it away somewhere. They fixed it the same afternoon, and it looks better than it has done in years. Honestly, it was such a positive experience, I can't recommend them enough.
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Amy Mehrtens
5/09/2025
Super impressed with these guys. I destroyed my phone screen, and was expecting for them to have send it away somewhere. They fixed it the same afternoon, and it looks better than it has done in years. Honestly, it was such a positive experience, I can't recommend them enough.
Ali Taghipour
5/05/2025
Great service fast, professional, and hassle-free!
I bought a SIM card here it was a bit pricey, but totally worth it for the speed and professionalism. The staff handled everything from setup to activation and delivered it ready to use. It was exactly what I needed. Super convenient and I left fully satisfied!
I bought a SIM card here it was a bit pricey, but totally worth it for the speed and professionalism. The staff handled everything from setup to activation and delivered it ready to use. It was exactly what I needed. Super convenient and I left fully satisfied!
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Ali Taghipour
5/05/2025
Great service fast, professional, and hassle-free!
I bought a SIM card here it was a bit pricey, but totally worth it for the speed and professionalism. The staff handled everything from setup to activation and delivered it ready to use. It was exactly what I needed. Super convenient and I left fully satisfied!
I bought a SIM card here it was a bit pricey, but totally worth it for the speed and professionalism. The staff handled everything from setup to activation and delivered it ready to use. It was exactly what I needed. Super convenient and I left fully satisfied!
Ben Gorst
5/03/2025
What an excellent experience, the tall guy at the Hornby store was an absolute pro, fixing my IPhone13 Pro Max after it suffered multiple issues. The prices were more than competitive and the technician problem solved all issues showing me all the faults. I highly recommend for all your phone repairs!!
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Ben Gorst
5/03/2025
What an excellent experience, the tall guy at the Hornby store was an absolute pro, fixing my IPhone13 Pro Max after it suffered multiple issues. The prices were more than competitive and the technician problem solved all issues showing me all the faults. I highly recommend for all your phone repairs!!
Kenneth Butt
5/01/2025
I appreciate so much the amazing service of Rajiv. He is the most knowledgeable of guys when it comes to phones. This together with a very pleasant disposition and a can do attitude is very much appreciated by the undersigned and im sure his many other customers. I cannot recommend him higher!
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Kenneth Butt
5/01/2025
I appreciate so much the amazing service of Rajiv. He is the most knowledgeable of guys when it comes to phones. This together with a very pleasant disposition and a can do attitude is very much appreciated by the undersigned and im sure his many other customers. I cannot recommend him higher!
ISHAN KOUSHAL
4/29/2025
I had an amazing experience at Phone zone Whangarei.
From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. They quickly diagnosed the issue with my phone and explained the repair process clearly. The work was done faster than I expected, and my phone now works perfectly — just like new! Their prices were fair, and the quality of service was outstanding. I highly recommend Phone zone Whangarei to anyone needing phone repairs. Thank you for the excellent service!
From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. They quickly diagnosed the issue with my phone and explained the repair process clearly. The work was done faster than I expected, and my phone now works perfectly — just like new! Their prices were fair, and the quality of service was outstanding. I highly recommend Phone zone Whangarei to anyone needing phone repairs. Thank you for the excellent service!
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ISHAN KOUSHAL
4/29/2025
I had an amazing experience at Phone zone Whangarei.
From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. They quickly diagnosed the issue with my phone and explained the repair process clearly. The work was done faster than I expected, and my phone now works perfectly — just like new! Their prices were fair, and the quality of service was outstanding. I highly recommend Phone zone Whangarei to anyone needing phone repairs. Thank you for the excellent service!
From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. They quickly diagnosed the issue with my phone and explained the repair process clearly. The work was done faster than I expected, and my phone now works perfectly — just like new! Their prices were fair, and the quality of service was outstanding. I highly recommend Phone zone Whangarei to anyone needing phone repairs. Thank you for the excellent service!
Daniel Mezacasa
4/13/2025
The shop offer a great service selling phones with 6 months warranty. I bought an iphone - 4 months ago abd working perfectly. I just came to change the protection screen for my other phone and the same staff is still working there. Kajal is very kind attentive to details and offer great service and advise. Highly recommended 👍🏻
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Daniel Mezacasa
4/13/2025
The shop offer a great service selling phones with 6 months warranty. I bought an iphone - 4 months ago abd working perfectly. I just came to change the protection screen for my other phone and the same staff is still working there. Kajal is very kind attentive to details and offer great service and advise. Highly recommended 👍🏻
Mark Sharplin
4/06/2025
Thanks so much Phonezone Rangiora and the very helpful young lady that works there
I updated to the iPhone 12 and it’s fantastic.
Again thanks so much for everything you
done.
Phonezone Rangiora and this young lady
are highly recommended for all your phone
needs.
Thanks Mark.
I updated to the iPhone 12 and it’s fantastic.
Again thanks so much for everything you
done.
Phonezone Rangiora and this young lady
are highly recommended for all your phone
needs.
Thanks Mark.
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Mark Sharplin
4/06/2025
Thanks so much Phonezone Rangiora and the very helpful young lady that works there
I updated to the iPhone 12 and it’s fantastic.
Again thanks so much for everything you
done.
Phonezone Rangiora and this young lady
are highly recommended for all your phone
needs.
Thanks Mark.
I updated to the iPhone 12 and it’s fantastic.
Again thanks so much for everything you
done.
Phonezone Rangiora and this young lady
are highly recommended for all your phone
needs.
Thanks Mark.
Sigi Siewert
4/06/2025
I highly can recommend their professional, fast and friendly service. They really tried hard and everything to fix my 8 year old mobile, but unfortunately it was not more possible to recover. I was very happy when they offered me a good deal on an refurbished upgrade.
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Lisa Jensen
4/06/2025
San was excellent to deal with - we walked in with phones needing new screen protection and covers - easy - no problem. He knew what we needed and got straight to it. Very knowledgable about products as we didn't want glass screen protection so we got the gel ones - way better! Thanks again we feel like we have new phones again! We will remember and refer to you.
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Lisa Jensen
4/06/2025
San was excellent to deal with - we walked in with phones needing new screen protection and covers - easy - no problem. He knew what we needed and got straight to it. Very knowledgable about products as we didn't want glass screen protection so we got the gel ones - way better! Thanks again we feel like we have new phones again! We will remember and refer to you.
Sanat Angrish
3/08/2025
I recently visited Phone Zone Whangarei and was impressed by their friendly, efficient service. The technicians quickly fixed my iPhone with clear explanations and competitive pricing. The modern store layout and great selection of accessories make it a one-stop shop for all your mobile needs. Highly recommended!
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Sanat Angrish
3/08/2025
I recently visited Phone Zone Whangarei and was impressed by their friendly, efficient service. The technicians quickly fixed my iPhone with clear explanations and competitive pricing. The modern store layout and great selection of accessories make it a one-stop shop for all your mobile needs. Highly recommended!
Pikau Productions
3/08/2025
EXCEPTIONAL service. Lilit fixed my iphone14pro right before closing on a Saturday - he even stayed an extra hour after work to get it done. Great price - best in Whangarei! Very knowledgable with his products and accessories. I left feeling very satisfied and will be recommending them to all my friends and family.
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Pikau Productions
3/08/2025
EXCEPTIONAL service. Lilit fixed my iphone14pro right before closing on a Saturday - he even stayed an extra hour after work to get it done. Great price - best in Whangarei! Very knowledgable with his products and accessories. I left feeling very satisfied and will be recommending them to all my friends and family.
Ann Tjaberings
3/06/2025
Just had an excellent experience at Phonezone Newmarket with Saumati and Prathibha (hope I’ve spelled your names correctly!)
Their friendliness and product knowledge was amazing. Nothing was too much trouble. Fantastic service! We’ll be back for sure and will recommend to others.
Their friendliness and product knowledge was amazing. Nothing was too much trouble. Fantastic service! We’ll be back for sure and will recommend to others.
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Ann Tjaberings
3/06/2025
Just had an excellent experience at Phonezone Newmarket with Saumati and Prathibha (hope I’ve spelled your names correctly!)
Their friendliness and product knowledge was amazing. Nothing was too much trouble. Fantastic service! We’ll be back for sure and will recommend to others.
Their friendliness and product knowledge was amazing. Nothing was too much trouble. Fantastic service! We’ll be back for sure and will recommend to others.
Adam Wall
3/06/2025
Caleb was the absolute best, walked me through all of my options for battery replacement and explained the whole process. Also had the cheapest battery replacement in hastings that i was able to find. Very happy with my service. Quick and easy, even cleaned out my charging port free of charge.
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Adam Wall
3/06/2025
Caleb was the absolute best, walked me through all of my options for battery replacement and explained the whole process. Also had the cheapest battery replacement in hastings that i was able to find. Very happy with my service. Quick and easy, even cleaned out my charging port free of charge.
Jaelyn Maree Tamihana-Makiri
2/05/2025
Went in there to get a new phone case and screen protector for my phone went in there beautiful customer service from this lovely lady at cash register and was well presented and helpful I definitely recommend there beautiful customer service to family and friends
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Jaelyn Maree Tamihana-Makiri
2/05/2025
Went in there to get a new phone case and screen protector for my phone went in there beautiful customer service from this lovely lady at cash register and was well presented and helpful I definitely recommend there beautiful customer service to family and friends
Ark Hurdler
1/08/2025
Just got my iPhone 15 Plus repaired, same day! walked in, they said we can do it today and I was going away on holiday tomorrow!! Whoops whoop, plus the girl who served me was very sweet and kind and the repairman was direct and helpful, will definitely go back.
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Aman Johal
1/06/2025
I went to phone zone hornby last week to fix my iphone 14 plus . Very professional team and super quick service. He fixed my phone within 25 minutes. Changed iphone screen and price is very affordable too. Highly recommended this place . Definitely be back next time. Thanks
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Eri H
12/13/2024
Awesome store. Staff are professional and friendly. I went to buy phone case and screen protector. They recommend nice one and I really like it.
I totally recommend this shop. If I have any trouble relating my phone, I definitely would visit them again. Thanks guys.
I totally recommend this shop. If I have any trouble relating my phone, I definitely would visit them again. Thanks guys.
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Andy Baynes
12/08/2024
Amazing service, knowledge and product options. By far the best phone cover and accessories place I’ve experienced. Glad I didn’t buy online. My wife and I bought new phone cases and he expertly fitted screen cover with surgical precision in 10 seconds while we waited. Love this place.
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Andy Baynes
12/08/2024
Amazing service, knowledge and product options. By far the best phone cover and accessories place I’ve experienced. Glad I didn’t buy online. My wife and I bought new phone cases and he expertly fitted screen cover with surgical precision in 10 seconds while we waited. Love this place.
Vivian
12/08/2024
Came here to fix my phone screen a few weeks ago. They had my less common phone screen in stock (Samsung S23FE), decent price (they were happy to price match a slightly cheaper quote I got elsewhere), friendly service anndddd my phone and screen are now fully functional!!
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Helen Thomassen
12/08/2024
Absolutely awesome service! Fast & efficient with great communication. Urgent screen repair on tablet. Screen was ordered, we were rung to confirm it was there as had an hours travel. Time arranged and tablet fixed in 1 hour! Fantastic! Highly recommend their service.
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Jason Marshall
12/06/2024
I recently took my S23 Ultra to Phone Zone in Hornby for a new screen. The young lady, Roman, who helped me was fantastic—so professional and friendly! She got the repair done quickly, and I really appreciated the great service. Thank you for such a positive experience!
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Penny Eade
7/13/2024
Fantastic service and very friendly. Fixed my cracked phone screen within the hour and put a glass screen protector over the new glass for me, they did a really good job and it was really cheap and got a discount. Will definitely come back to yous in the future thanks!
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Jesse Shearer
6/13/2024
Purchased an iPhone 15 case from icell today and they were great to deal with, took the time to show me the options and were patient with my questions and trying different cases. The product was great quality and well worth the price so very happy with icell and would happily deal with them again. Thanks!
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Jesse Shearer
6/13/2024
Purchased an iPhone 15 case from icell today and they were great to deal with, took the time to show me the options and were patient with my questions and trying different cases. The product was great quality and well worth the price so very happy with icell and would happily deal with them again. Thanks!
Elina Seuamuli
6/13/2023
Excellent customer service we received here. I had an Apple Air laptop that wasnt turning on. I took to iCell (The Palms) and the male there was extremely helpful. He did a couple checks and managed to fix it. He even offered to charge the laptop at his premises to make sure there was no problems once the laptop was running. No charge!!!! Definately using iCell again.
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Elina Seuamuli
6/13/2023
Excellent customer service we received here. I had an Apple Air laptop that wasnt turning on. I took to iCell (The Palms) and the male there was extremely helpful. He did a couple checks and managed to fix it. He even offered to charge the laptop at his premises to make sure there was no problems once the laptop was running. No charge!!!! Definately using iCell again.
Colleen Palmer
6/13/2023
I am a 2degrees customer. I had a problem with my phone. The 2 degrees staff at The Palms declined to fix it. They said they did not know how and also gave me information that was incorrect. They told me to go down to ICell. So I did......The two guys there were absolutely awesome. They fixed the problem for me and gave me some technical advice. I am so grateful for their help and all with no charge, just a big smile from them. They will be my "go to" from here on in. Again....thank you soooo much for your help. Colleen.
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Colleen Palmer
6/13/2023
I am a 2degrees customer. I had a problem with my phone. The 2 degrees staff at The Palms declined to fix it. They said they did not know how and also gave me information that was incorrect. They told me to go down to ICell. So I did......The two guys there were absolutely awesome. They fixed the problem for me and gave me some technical advice. I am so grateful for their help and all with no charge, just a big smile from them. They will be my "go to" from here on in. Again....thank you soooo much for your help. Colleen.