Software Troubleshooting
Introduction
Malware robs your machine of speed, security, and privacy. Learn how we approach deep-cleaning infected systems.
Core Content
Malware Detection Signs: pop-ups, unauthorized installs, disabling firewall, browser hijacks.
Scanning Methodology: running pre-boot antivirus, Safe Mode scans, offline tools (Malwarebytes, Kaspersky Rescue Disk).
Manual Cleanup: killing rootkits, resetting registry changes, removing unwanted drivers.
System Hardening: patching, enforcing UAC, re-enabling or upgrading antivirus, firewall.
OS Refresh vs. Full Reinstall: criteria for choosing which path to take, reconfiguring profiles, reinstalling apps.
Backup & Prevention Advice: enabling versioning, cloud backups, educating users.
Conclusion
Malware cleanup isn’t just one‑click—it’s a disciplined, layered process. We ensure systems are repaired, cleaned, and secured for the future.
